If you’re having trouble signing in, try these common fixes first.
Check your email and password
If you sign in with email and password, make sure:
Your email address is entered correctly
Caps Lock is off
You’re using the correct password
You’re signing in with email/password if that’s how your account was created
If your sign-in fails, you may see an error message such as invalid credentials or user not found.
Try Google sign-in again
If you use Continue with Google and sign-in fails:
Try signing in again
Try a different browser
Disable browser extensions that block pop-ups or third-party cookies
Use email and password instead, if your account also supports that sign-in method
Check whether you used Google or email/password
Some accounts are created with Google sign-in only.
If that’s the case, signing in with a password will not work unless a password-based login has also been set up for your account.
Sign in again if your session expired
If you were signed in before and got logged out, your session may have expired.
Try signing in again to restore access.
Forgot your password?
Password reset is not currently available in the app.
If you need help resetting your password, contact support.
Support: [email protected]
Contact support
If you still can’t log in, contact support and include:
Your email address
The sign-in method you’re using (Google or email/password)
Any error message you see
Your browser and device
Whether you’ve signed in successfully before