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I didn’t receive the verification email

Try these steps if your verification email hasn’t arrived, and learn what to share with support.

Written by Raj

If you signed up but didn’t get a verification email, try these steps first.

Check your inbox folders

Look in your:

  • Spam

  • Promotions

  • Junk

  • Quarantine folder, if your company uses one

You can also search for the sender address used by your workspace.

Check with your company email system

Some company email systems or security filters can delay, block, or remove automated emails.

If you’re using a work email address, check with your IT team or email administrator if needed.

Make sure your email address was entered correctly

A small typo in your email address can prevent the verification email from arriving.

If you’re not sure, try signing up again with the correct address.

Can’t find a resend option?

The app does not currently include a Resend verification email option.

If your workspace requires email confirmation, support may need to help resend the email or confirm your account manually.

Contact support

If you still haven’t received the email, contact support and include:

  • The email address you used to sign up

  • Your approximate sign-up time

  • Whether you’re able to log in anyway

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