If you are an admin, you can manage your subscription from the Billing section in AeoIX.
You can review your current plan and manage subscription-related changes there.
Before you cancel
Before canceling your subscription, make sure you review:
your current plan
any active billing period
who on your team may be affected
whether you need to export or review any data first
Cancel your subscription
Sign in to AeoIX.
Open the sidebar.
Go to Billing.
Review your current subscription details.
Follow the available cancellation steps shown in the Billing section.
Who can cancel a subscription
Billing access may be restricted based on your role.
At the moment, Billing is an admin-only area in AeoIX. If you do not have access, you may see the option disabled. In that case, contact your workspace admin for help.
If you can’t access Billing
If you do not see Billing or cannot open it:
check whether you are signed in with the correct account
confirm that you have admin access
contact your workspace admin if billing is managed by someone else
Need help?
If you need help with subscription changes or cancellation, contact support.